PRIVACY POLICY

Please Read Carefully.

This Terms of Use Agreement (this “Agreement”) is a legal agreement between you and CHINASQUAD LLC (U.S.) and ORIGIN & FUTURE (Shenzhen) CULTURAL TECHNOLOGY CO., LTD. (CN) (together, “CHINASQUAD,” “we,” “us,” or “our”) providing, among other things, the terms and conditions for your access to and use of the website https://www.chinasquad.com (the “Site”). Please read this Agreement carefully and print a copy for your records.

We may from time to time modify these terms of use and will post a copy of the amended Agreement at https://www.chinasquad.com. If you do not agree to, or cannot comply with this Agreement as amended, you should not use this Site. You will be deemed to have accepted this Agreement as amended if you continue to use this Site after any amendments are posted on this Site.

THIS AGREEMENT CONTAINS WARRANTY AND LIABILITY DISCLAIMERS. BY USING THIS SITE, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT WITHOUT ANY RESERVATIONS, MODIFICATIONS, ADDITIONS, OR DELETIONS, AND WHETHER OR NOT YOU HAVE READ THEM. IF YOU DO NOT AGREE TO THE TERMS OF USE CONTAINED IN THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO USE THIS SITE. YOU MAY BE DENIED ACCESS TO THE SITE WITH OR WITHOUT PRIOR NOTICE IF YOU FAIL TO COMPLY WITH ANY PROVISION OF THIS AGREEMENT.

At CHINASQUAD, we are committed to being transparent about the personal information we collect and how we use it. This Privacy Policy outlines our data practices in connection with our products, services, and online platforms, including websites, mobile applications, and other services where this policy is referenced. By engaging with our Platform, whether by browsing, making purchases, signing up for services, or interacting with us in any way, you agree to the collection, use, and sharing of personal information as described in this policy.

This Privacy Policy is designed to help you understand:

TYPES OF INFORMATION COLLECTED

We may collect both personal and non-personal information from our customers. Personal information refers to data that can be used to identify, contact, or locate an individual, such as names, email addresses, phone numbers, shipping addresses, and payment details. Non-personal information is anonymous data used primarily to analyze site traffic, usage trends, and product popularity.

COMMITMENT TO DATA PROTECTION

We recognize that personal data is highly sensitive and must be handled responsibly. Our privacy practices are guided by principles of transparency, data minimization, and purpose limitation. This means we only collect the data necessary for providing services and fulfilling specific objectives, such as processing transactions, offering customer support, and delivering tailored marketing messages.

GLOBAL COMPLIANCE

As an international shopping platform, we are bound by various laws and regulations that govern the handling of personal information. These laws include, but are not limited to:

We also adhere to best practices outlined by privacy organizations, including the International Association of Privacy Professionals (IAPP) and the World Economic Forum’s Data Protection Principles. By adhering to these international standards, we ensure that your personal data is protected no matter where you are located.

2.1 INFORMATION YOU PROVIDE TO US DIRECTLY

When you interact with our Platform, we collect personal information that you provide to us directly. This includes, but is not limited to:

2.2 INFORMATION COLLECTED THROUGH FORMS AND SURVEYS

We collect personal data when you voluntarily submit information via various forms on our Platform. These may include:

2.3. INFORMATION COLLECTED DURING MARKETING CAMPAINGNS AND EVENTS

3.1. ACTIVE COLLECTION: WHEN YOU PROVIDE INFORMATION DIRECTLY

We collect personal information directly when you engage with our Platform in various ways. This includes:

3.2. PASSSIVE COLLECTION: USING COOKIES AND TRACKING TECHNOLOGIES

We also collect personal information automatically through the use of cookies, web beacons, and other tracking technologies. These technologies help us understand user behavior, analyze trends, and optimize your experience on our Platform.

3.3. INDIRECT COLLECTION: DATA FROM THIRD-PARTY SERVICES

We gather information about you from third-party sources to enrich your experience and help us provide services:

3.4. AUTOMATED DATA COLLECTION: USAGE DATA AND SITE BEHAVIOR

We use automated tools to collect information on how you interact with our Platform:

4.1. SERVICE DELIVERY AND COMMUNICATION

We use your personal information to deliver the services you expect from us. This includes:

4.2. PERSONALIZATION OF YOUR EXPERIENCE

By using the information you’ve shared with us, we aim to provide a personalized shopping experience:

4.3. LEGAL COMPLIANCE AND SECURITY

We use your data to comply with applicable laws and regulations:

4.4. RESEARCH AND IMPROVEMENT OF OUR SERVICES

Your data is valuable in improving our products and services:

5.1. THIRD-PARTY SERVICE PROVIDERS

We share your personal information with third-party service providers who perform functions on our behalf. These include:

• Payment Processors: We share your payment information with trusted payment processors like PayPal, Stripe, and other services to securely process your transactions.
• Shipping Partners: To fulfill your orders, we share your shipping address and contact information with third-party delivery companies (e.g., UPS, FedEx) to ensure timely and accurate delivery of your products.
• Customer Support Services: We may share your data with customer service platforms to assist with support requests and provide you with timely responses and solutions.
• Marketing Partners: Personal data may be shared with advertising and marketing partners, including Google, Facebook, Instagram, and other ad networks, to deliver targeted and personalized advertising.

5.2. BUSINESS TRANSFERS

In the event of a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you about any such transfer and ensure that your information remains protected according to this Privacy Policy.

5.3. LEGAL COMPLIANCE AND LAW ENFORCEMENT

We may disclose personal information to comply with legal obligations, such as:

• Legal Requests: To respond to subpoenas, court orders, or other legal requests, we may need to share your information with relevant authorities.
• Fraud Detection: Personal information may be shared with law enforcement to detect and prevent fraudulent activities or to protect the rights of our users and company.

5.4. THIRD-PARTY MARKETING PARTNERS

We may share your anonymized data with third-party marketing partners for the purpose of conducting targeted advertising or assessing the performance of our campaigns. This may include sharing general demographic data and user behavior analytics.

6.1. HOW LONG WE RETAIN YOUR DATA

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining data for legal, security, and business purposes. Below are the primary factors influencing data retention:

• Order Fulfillment: We retain transaction data such as purchase history, shipping address, and payment details for as long as necessary to complete the order and manage returns.
• Legal Compliance: Certain personal data may be retained for compliance with tax, financial reporting, and other regulatory requirements, which may require retention for up to 7 years.
• Account Management: For users with accounts, we may retain data to maintain their profiles, preferences, and order history unless you request deletion.
• Dispute Resolution: We retain information related to disputes or complaints to resolve them effectively and legally.

6.2. DATA DELETION REQUESTS

If you wish to delete your personal information, you can submit a request through our contact methods. Upon confirmation of your identity, we will delete or anonymize your personal data unless retention is required for legal or business purposes.

6.3. ANONYMIZATION OF DATA

In some cases, when your personal data is no longer needed, we may choose to anonymize it. Anonymized data is no longer considered personal information because it cannot be traced back to an individual. This allows us to retain useful information while ensuring privacy compliance.

7.1. ACCESS TO YOUR DATA

You have the right to access the personal information we hold about you. If you wish to request a copy of your data, you can do so by submitting a formal request. Once we have verified your identity, we will provide you with the following:

• The categories of personal data we collect.
• The sources from which we collect the information.
• The purposes for which we process the data.
• The third parties with whom we share your data.

7.2. RIGHT TO RECTIFICATION

If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. For instance, if your shipping address is incorrect or your contact details have changed, we can help you update the information in our system.

7.3. RIGHT TO DELETION (RIGHT TO BE FORGOTTEN)

Under certain circumstances, you can request that we delete your personal information. These circumstances include:

• If your data is no longer necessary for the purposes for which it was collected.
• If you withdraw your consent for data processing.
• If you object to processing and there are no overriding legitimate grounds.

We will process your request promptly, unless there is a legal reason to retain the data.

7.4. RIGHT TO RESTRICT PROCESSING

You can request that we restrict the way we process your data. This means we can store your personal data but cannot use it for certain purposes, such as marketing or profiling, until you withdraw the restriction.

7.5. RIGHT TO DATA PORTABILITY

If you wish to transfer your personal data to another service provider, you can request that we provide the data in a structured, machine-readable format. This enables you to move your data between providers easily.

7.6. RIGHT TO OBJECT

If we process your data for marketing purposes, you have the right to object to the processing. We will stop processing your personal data for marketing, sales, or promotional purposes upon your request.

7.7. RIGHT TO WITHDRAW CONSENT

If we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

8.1. PLATFORM INTENDED FOR ADULTS

Our Platform is intended for use by adults and is not designed for children under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.

8.2. PARENTAL CONSENT FOR CHILDREN

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. We will work to delete any personal data that we have inadvertently collected from children.

9.1. COMMITMENT TO DATA SECURITY

We understand that your personal information is valuable and we are committed to protecting it. We have implemented industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction.

9.2. ENCRYPTION

We use encryption to secure sensitive data during transmission, ensuring that any personal information you provide through our Platform is protected from interception. Our website uses Secure Socket Layer (SSL) encryption to ensure your communications are encrypted.

9.3. ACCESS CONTROL

We restrict access to personal data to authorized personnel only. These individuals are required to adhere to strict confidentiality agreements and receive regular training on data protection best practices.

9.4. INCIDENT RESPONSE

In the event of a data breach, we have procedures in place to respond quickly and mitigate any damage. If your personal information is compromised, we will notify you within 72 hours of detecting the breach and take steps to secure your data.

10.1. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites or services that are not operated or controlled by CHINASQUAD. These third-party sites may collect personal data or other information from you when you visit them. We do not have control over the content, privacy policies, or practices of these third-party sites and are not responsible for any information they may collect.

10.2. NO CONTROL OVER THIRD-PARTY PRIVACY PRACTICES

We encourage you to read the privacy policies of any third-party website or service before providing them with any personal information. Since we are not responsible for third-party privacy practices, we advise you to exercise caution and review their policies to understand how they handle your data.

11.1. CONSUMER RIGHTS IN CERTAIN STATES

Residents of certain states, including but not limited to **California**, **Virginia**, **Colorado**, and **Nevada**, have additional rights regarding the personal data we collect. These rights are granted under local privacy laws and regulations. If you are a resident of one of these states, you may have the following rights concerning your personal information:

11.2. ACCESS AND DELETION RIGHTS

You have the right to request access to your personal information, which includes the ability to obtain a copy of the data we have collected about you. In some cases, you may also have the right to request that we delete your personal information, subject to certain exceptions (e.g., for legal or regulatory compliance).

11.3. RIGHT TO OPT-OUT OF SALE OR SHARING

In accordance with applicable privacy laws, you may have the right to opt out of the sale or sharing of your personal information with third parties for targeted advertising or other marketing purposes.

11.4. RIGHT TO CORRECT INACCURATE DATA

If the personal data we have on record for you is inaccurate or incomplete, you have the right to request that we correct the information. This ensures that your data is up-to-date and accurate.

11.5. EXERCISE OF RIGHTS

To exercise any of these rights, you may submit a request through our contact methods as provided below. We will verify your identity before fulfilling any requests to ensure that the data is protected.

12.1. CALIFORNIA RESIDENT JOB APPLICANTS

As a California resident applying for a job with CHINASQUAD, you have the same rights regarding your personal information as California consumers. These rights are granted under the **California Consumer Privacy Act (CCPA)** and other applicable laws. Specifically, you have the right to:

12.2. ACCESS TO PERSONAL INFORMATION

You have the right to request access to the personal information we collect about you during the job application process. This includes information provided in your resume, application forms, and any other personal details shared with us during the recruitment process.

12.3. RIGHT TO CORRECT

If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

12.4. DELETION OF PERSONAL DATA

You may also request the deletion of your personal information if you no longer wish to be considered for employment with CHINASQUAD. However, we may retain certain information if necessary to comply with legal or regulatory obligations.

12.5. HOW TO EXERCISE YOUR RIGHTS

To exercise these rights, you can contact us directly using the methods provided below. We will respond to your request within the statutory timeframes outlined under California law.

13.1. POLICY UPDATES

We reserve the right to update and modify this Privacy Policy at any time. If we make significant changes to the way we collect, use, or share your personal information, we will notify you by posting a notice on our Platform or sending you an email notification. The "Last Updated" date at the top of this Privacy Policy will indicate when these changes were made.

13.2. HOW WE COMMUNICATE CHANGES

If we make material changes to this policy that affect how we use your personal information, we will provide you with a clear notice on our Platform. Depending on the nature of the change, we may also reach out to you via email or other communication channels to ensure you are aware of the new terms and practices.

13.3. CONTINUED USE OF OUR PLATFORM

By continuing to access or use our Platform after we post any changes to this Privacy Policy, you accept and agree to the updated policy. If you do not agree with the changes, you may choose to discontinue using our Platform or request that we delete your personal data as specified in this policy.

14.1. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, feel free to contact us. We are committed to addressing your concerns and ensuring that your personal information is handled securely and transparently.

14.2. CONTACT METHODS

You can reach us using the following methods:

• Email: info@chinasquad.com
• Phone: +1-408-698-9808
• Mailing Address: CHINASQUAD, Unit 2nd Floor, 127-17 20th Avenue, New York, NY 10001

14.3. HOW WE HANDLE YOUR INQUIRIES

When you contact us, please provide as much detail as possible so we can respond to your inquiry effectively. If you are requesting access to or deletion of your personal information, we may ask for additional details to verify your identity.

General Contact Information. For questions regarding our products or this Site please contact Client Services at info@chinasquad.com.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND WILL BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT REPRESENTS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.